Lisa French has written 79 articles

APS Web Demo’s

Normal Demo’s NAM-style form – This page demonstrates the NAM-style payment form template. Page has a contact us page with room for address information, and the check/credit card pages are selectable from the payment form itself (not the landing page). Convenience fee implemented. Yakima-style form – This is a simple landing page linking to a…

NACHA Requirements

The ACH Rules governing a payment or series of payments initiated by a payer on a website (WEB) require that certain printed disclosures be provided on the web page where the payment is initiated. Those disclosures must be presented in a clear and demonstrable manner prior to (or above) the button via which the payer…

Rate Review Checklist

Rate Review Checklist 3 most recent processing statements (GAA) 3 months of Operating and Trust account statements.  If for any reason they don’t have multiple bank accounts, they will indicate. 2 years Company Financials Number of Chargebacks (GAA – Chargebacks detail reports) Connect with merchants credit card processor (TOPS, MeS or Payscout) – Have them…

Department List

APPLICATION DEPARTMENT = apps@apsofga.com david@apsofga.com  = Director of Compliance & Underwriting/Department Team Leader (770) 459-6977 – WORK (678) 673-9880 – MOBILE monica@apsofga.com = Application Liaison (770) 731-7787 – WORK (919) 697-6418 – MOBILE‏ lori@apsofga.com = Application Liaison Backup (877) 315-6912 – WORK (618) 540-0836 – MOBILE lynne@apsofga.com = Application Liaison Backup (541) 653-8644 – WORK…

APS Quick Reference List

support@apsofga.com Technical issues with machines, gateways, web payment forms, GAA access, etc. Statement inquiries Deposit inquiries Inquiries regarding PCI Compliance Demo’s Training Web Payment Demo’s custserv@apsofga.com Bank changes Address changes Name changes Rate changes Any other account changes Status of submitted apps Requests for rate reductions chargebacks@apsofga.com Any inquiries/questions related to chargebacks admin@apsofga.com Inquiries regarding…

APS General Voicemail Script

Thank you for calling Advanced Payment Systems.  Our normal business hours are Monday thru Friday, 9 am until 5 pm Eastern standard time.  If you are calling during our normal business hours and have received this message, we are either on another line or away from our desk.  Please leave your name, number and the…