support@apsofga.com Technical issues with machines, gateways, web payment forms, GAA access, etc. Statement inquiries Deposit inquiries Inquiries regarding PCI Compliance Demo’s Training Web Payment Demo’s custserv@apsofga.com Bank changes Address changes Name changes Rate changes Any other account changes Status of submitted apps Requests for rate reductions chargebacks@apsofga.com Any inquiries/questions related to chargebacks admin@apsofga.com Inquiries regarding…
How to submit a DDA change request 1. Log into MeS: 2. Locate and submit account change request on the menu screen and click. 3. Insert merchant information and click search: 4. Locate and click on the merchant you would like to update: 5. Check DDA (Checking Acct. Number) change and click “start change…
Please start with the accounts listed as “YES” under column A/Preapproved by MeS on the Migration Accts tab of the New Apps Tracker in the Google Drive Then please enter initials and date under column B/MeS App Entry and enter the control number in column B/MeS Control # merchantesolutions.com – choose login from the top…
www.merchantesolutions.com Choose “Risk Reports” from the Main Menu Choose “Chargeback Risk Details” from the Risk Reports Menu Change date range for from to today’s date (except on Monday’s or days when the office has been closed – in those instances, run the report from the day after the last day the office was open, so…
Account Receivable (ARC) and Back Office Conversion (BOC) Check Conversion is where a check received in the mail for payment of an invoice or outstanding debt or received form a payer in person wherein, upon receipt, the check is being converted from a paper item (Original Source Document) to an electronic item (ACH Debit). In…
The ACH Rules governing a payment or series of payments initiated by a payer on a website (WEB) require that certain printed disclosures be provided on the web page where the payment is initiated. Those disclosures must be presented in a clear and demonstrable manner prior to (or above) the button via which the payer…