Thank you for calling Advanced Payment Systems. Our normal business hours are Monday thru Friday, 9 am until 5 pm Eastern standard time. If you are calling during our normal business hours and have received this message, we are either on another line or away from our desk. Please leave your name, number and the…
Greetings, We are very pleased to announce that for the benefit of all of our clients we now have a Customer Service Department in place to address any issues you may have including: Password Resets User Unlocks Monthly Statements Bank Changes Chargebacks Account Closures Account Updates Change of address, etc. To contact our Customer…
Good morning / afternoon. My name is __________ and I represent Advanced Payment Systems. We’re a payment processor that specializes in providing credit card, debit card and ACH services to the collection industry. APS Has been working in the industry for 10 years and has several advantages for collection agencies over other payment processors: Reliable…
Good morning / afternoon. This is __________ with Advanced Payment Systems. We spoke briefly last _____ (week, month, etc.) about the payment processing services we provide to the collection industry. I’m following up today to find a convenient time for one of our collection agency specialists to call you to discuss how we can help…
Thank you for contacting our Customer Service Department, we have received your email and someone will be with you as soon as possible, you are now in our queue… Thank you, The Customer Service Team of APS
Taking lead on an item – If you are able to assist on an item that comes in via email or phone, we like to refer to it as “your baby.” We always want to follow through with the item from beginning to end, to ensure that all appropriate measures have been taken during the process…