APS Follow-up Script (Generic)

Good morning / afternoon. This is __________ with Advanced Payment Systems.  We spoke briefly last _____ (week, month, etc.) about the payment processing services we provide to the collection industry.

I’m following up today to find a convenient time for one of our collection agency specialists to call you to discuss how we can help you to:

  • Save significantly on your payment processing fees by structuring our fee program to match your transaction mix so that you’re paying for exactly the types of transactions you run regularly.
  • Process payments directly through your collection software platform – we’re fully integrated with nearly a dozen vendors and are expanding those partnerships every day.
  • Get help quickly and easily, when you need it, from our customer service staff – they handle any issue that comes up regarding your payment processing in one place, at times that are convenient for you.
  • Keep your peace of mind – our banking partners are committed to the collection industry and will not abandon your merchant accounts just because the regulatory environment is getting more challenging.

When would be the best time for one of our collection specialists to call you about the details?

Let me get some brief information so we can be prepared for our call and make the best use of your valuable time.

  • How many collectors do you have?
  • What collection software do you use?
  • Do you currently process credit cards? Electronic checks?
  • How do you process those payments? Through your collection software, virtual terminal, credit card terminal, etc.?
  • Do you have a web portal for self-pay debtors?
  • If you don’t use the above services, would you be interested in finding out more about them?
  • What is your approximate monthly volume?
  • Verify contact info.

Thank you for your time.  Someone will be in touch with you very soon.

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